January is almost over, which means that most people have already given up their New Year’s resolution to become leaner in 2014.
However, your IT organization should become leaner – in January as in every other month. The application of “Lean” methodologies in IT (Lean IT) is well understood, but most organizations still have a lot of waste to eliminate.
When working as a consultant, I get to experience the provisioning process of various organizations. In one organization, I was handed a laptop and a paper slip with my account and password and could start working within 10 minutes. In another organization, it took three visits over two days to various departments before I could start.
Which one is your organization most like? If you are like the second, what simple improvement could you make to eliminate a bit of waste?