January diet for IT departments

January is almost over, which means that most people have already given up their New Year’s resolution to become leaner in 2014.

However, your IT organization should become leaner – in January as in every other month. The application of “Lean” methodologies in IT (Lean IT) is well understood, but most organizations still have a lot of waste to eliminate.

When working as a consultant, I get to experience the provisioning process of various organizations. In one organization, I was handed a laptop and a paper slip with my account and password and could start working within 10 minutes. In another organization, it took three visits over two days to various departments before I could start.

Which one is your organization most like? If you are like the second, what simple improvement could you make to eliminate a bit of waste?