Why I Won’t be Going into the Oracle Cloud Yet

After some persuasion, one of my customers was ready to experiment with the Oracle cloud. So I signed him up for a trial Database Schema Cloud service and built him a little APEX application to show how fast and easy it was to get rid of some spreadsheet-based business processes.

no_cloudThis morning, my customer called me to say that the service didn’t work. Indeed it didn’t. I had  neglected to put the expiry date into my calendar, and when your 30 days are up, Oracle will wipe out your instance. There is no warning email and your instance is gone without any possibility of restoring it.

So the demo was gone, and with it that potential Cloud customer.

My fellow ACE Director Tim Hall said recently on his blog:

Having used Amazon Web Services, Microsoft Azure and Oracle Public Cloud for quite some time I have to say that Oracle Public Cloud lags far behind the other two in user experience.

I fully concur with that opinion. Additionally, when your process for trials is to wipe them out without warning, you are making it really hard for even your most enthusiastic supporters to recommend you.

Oracle still has a lot of work to do on their cloud services.