Monthly Archives: November 2016

Is Cloud a Priority at Oracle?

This is the Oracle Cloud:

screen-shot-2016-11-10-at-08-57-29

What do you think happens when you click on “Account Details”? This:

screen-shot-2016-11-10-at-08-55-15

This experience and many others make me wonder if Cloud is truly a priority at Oracle. There is obviously no automated availability testing taking place, and some of my other Oracle Cloud experience has not left me terribly impressed.

This is the company that brought us the gold standard in relational databases, for crying out loud! You can do better, Oracle. Please, please start trying.

Oracle Cloud: Credit Where It’s Due

I’ve had interesting discussions with people inside and outside Oracle after sharing my experience with some of the Cloud trial services.

In the interest of fairness, I want to state that the DB Schema Service seems to be the outlier in poor customer service. Since my last Cloud¬†post, Oracle has improved the service slightly. Instead of terminating it completely without warning, they now send me a mail at 7 pm that my service will disappear in less than a day, and then another one at 3 am saying that it’s now gone. So the inattentive developer will still leave the office at 5 pm happy to be running an Oracle Cloud service, and arrive the next morning to find it gone.

Other Oracle Cloud services are better – for my currently running Application Builder Cloud Service trial, I just got a reasonable warning that it will expire in 9 days.