Why you can’t install Oracle BI EE on Dell laptops
Aug 18th 2008vesterliDell laptop & Oracle Business Intelligence
I’ve been trying to install OBIEE on my Dell Latitude D620 laptop and got a strange error message saying that “Oracle Business Intelligence is not supported on this Windows version.” The message then says that OBI is indeed supported on Windows XP, which my laptop runs.
After some hair-pulling and searching, I found the solution in an OTN thread on the topic. The core of the problem is that the OBI installer calls systeminfo.exe, and that program crashes when probing for a network card. This is caused by the defective old version of the Broadcom ASF Management program that’s installed by default on many Dell laptops. The solution is simply to Simply uninstall “Broadcom Management Programs” from the Control Panel Add/Remove Software. If you like, you can then install the program again by downloading the latest version for your laptop from the Dell website.