Today, I’ve started on a three-week Massive Open Online Course (MOOC) on Developing Chatbots with Oracle Intelligent Bots. With 1171 people signed up, the course is full!
I’m curious to see what Oracle can offer to distinguish themselves in the crowded chatbot space. I’ve investigated 14 of the best chatbot building platforms for developers, Top 10 Platforms To Build A Chatbot For Your Business, A Comprehensive List of 25 most amazing chatbot platforms that will rule in 2018 and beyond, and the remaining 10 top hits from Google for “chatbot platform” from the last six months. They disagree strongly on which tool is currently the best, but they agree on one thing: Oracle Intelligent Bots service is mentioned nowhere. One reason could be that it is part of Oracle Mobile Cloud Enterprise, and another could be that Oracle is once again entering a crowded marketplace late.
If you are a loyal “red stack” Oracle customer, it probably makes sense for you to buy your chatbot platform from Oracle, especially if you have a need for some of the other features of Oracle Mobile Cloud Enterprise. The most intriguing question is whether Oracle can leverage some of their other cloud services, for example getting customer or order information from an Oracle SaaS service. That would make Oracle Intelligent Bots a killer addition to the Oracle cloud for these customers.
I’ll be back with more information as I learn what the Oracle chatbots can do. If you are using chatbots (proof-of-concept or in production), I’d love to hear what platform you have chosen.
This post originally appeared in the Oracle Tool Watch newsletter. Sign up to receive a free copy of my whitepaper “What Oracle is Doing Wrong (and Right) in the Cloud.”