I’ve completed the Oracle Intelligent Bots online course and must compliment Oracle on their Massive Open Online Courses (MOOCs). With videos, hands-on exercises and quizzes, this is a great way of learning their technology. I encourage you to check out the list of Oracle MOOCs.
Since chatbots require a cloud subscription, participants got access to a number of pre-built service instances. Afterwards, of course, you’ll have to buy Oracle Cloud. The intelligence in the bots lies in the way it translates the actual phrases the user enters into intents. You then program how to handle each intent. The flow syntax is not trivial and very picky (you get an error for indenting a line by one space too much). For back-end logic, we accessed a pre-built REST service. Send me an e-mail if you are interested in details on the technology.
Should you learn Oracle Intelligent Bots? Well, I agree with techemergence: “chatbots are still bumbling their way through the business landscape, trying to find applications that can consistently drive real ROI for businesses.” If your company believes they have found one of the rare real use cases, it makes sense to try out Oracle’s offering if you are a loyal “red stack” customer, especially if you already have an Oracle Mobile Cloud Enterprise license.
If you are personally interested in chatbots, it makes more sense to go with one of the big four (Facebook, Microsoft, Amazon, or Google). All of them have free offerings and/or better trials than Oracle, and they do have the advantage that their AI will have much more language data to learn from than Oracle will ever gather.
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